Marwar Food Oils, we strive to ensure customer satisfaction with every purchase. Please read our Return & Cancellation Policy carefully to understand your rights and options.

 Returns

We accept returns under the following conditions:

• Eligibility: Products must be returned within 30 days of purchase. The items must be unused, unopened, and in their original packaging.
• Non-Returnable Items: Perishable goods, such as opened food items, cannot be returned unless they are defective or damaged upon arrival.
• Process: To initiate a return, please contact our customer service team at [Email Address] or [Phone Number] with your order details. We will provide instructions on how to return your product.

Refunds

Once we receive and inspect the returned product, we will notify you of the status of your refund:

• Approval: If your return is approved, we will process a refund to your original payment method within 7-10 business days.
• Partial Refunds: In some cases, only partial refunds may be granted (e.g., items that are not in their original condition, damaged, or missing parts for reasons not due to our error).

Cancellation

You can cancel your order if it has not yet been processed for shipping:

• How to Cancel: To cancel an order, contact us immediately at [Email Address] or [Phone Number]. If the order has already been shipped, it cannot be canceled, and you must follow the return process.
• Refund for Canceled Orders: If the order is canceled before processing, we will refund the full amount to your original payment method within 7-10 business days.

Damaged or Defective Products

If you receive a damaged or defective product, please contact us within 48 hours of delivery. We will provide a replacement or issue a full refund after verifying the claim.

Shipping Costs

• Returns: Customers are responsible for paying return shipping costs unless the return is due to a defective or incorrect product.
• Non-Refundable Fees: Shipping fees are non-refundable, except in cases where the product is defective or we made an error in shipping.